We ship to the US, Canada and worldwide via USPS and Fedex as requested and appropriate. We discourage the use of UPS under most circumstances as we have never had them pay on an insurance claim. Each product in the catalog has the approximate weight listed, so shipping costs can be estimated. Shipping costs are calculated during check-out, but are ESTIMATES. We will send you a refund if the amount you were charged is unreasonably high and will ask for balance due if it is too low.
You may visit us in Shutesbury, Massachusetts, USA, to pick up your order and save shipping costs. We'll have the kettle on. Sheet metal from British Spares may be picked up directly in Springfield, Massachusetts. Contact us to arrange this.
On our website we accept payment via PayPal, MasterCard, Visa, Discover, and American Express.
We like what we sell and we will happily refund your money, including shipping, if you are not satisfied with something you purchase from us. We accept returns for any reason and will refund the cost of the item (but not shipping) if you order the wrong part by mistake or change your mind.
Please don't hesitate to contact us if you have questions!